Chief Revenue Officer

ALL BCI BOARD POSITIONS ARE VOLUNTEER
We're about turning passion into unforgettable experiences. However, bringing fans together across the globe takes more than excitement, it takes smart strategy, steady support, and the resources to make it all happen. That’s where you come in.

We’re looking for a Chief Revenue Officer (CRO) to steward the financial side of our journey. In this role, you’ll oversee everything from merch development and donation channels to our eCommerce and ticketing platforms. You’ll ensure every credit and UEC is accounted for — balancing platform fees, taxes, and expenses — so we can focus on what matters most: building community.

You’ll play a critical role in fueling our ability to:

Keep our infrastructure online and operational (software, services, and hosting)
Offer merchandise and donation options that reflect the spirit of the ‘verse
Champion our charitable efforts and community outreach
Ensure transparency, accuracy, and sustainability in everything we do
This role is ideal for someone with a strong sense of purpose, a head for strategy, and a heart for community. You’ll help make sure every gathering—no matter how big or small—has what it needs to succeed.

NOTE: This is a volunteer role requiring a substantial time commitment. Hopefully, as our organization becomes more developed the time commitment will reduce. However, during high-profile events like CitizenCon, Bar CitizenCon Week, or other CIG attended large events the commitment may increase.

Be a proud part of the Bar Citizen® initiative, helping bring Star Citizen® fans together in the real world, one unforgettable gathering at a time.






Responsibilities
Merchandise Management: Supervise merchandise leads and designers, guiding the development, production of products to maximize sales.
eCommerce Oversight: Manage the eCommerce platform, ensuring a seamless user experience, effective inventory management, and robust sales performance.
Ticket Sales Leadership: Drive ticket sales strategies across events or services, collaborating with marketing and operations to ensure we don't leave coordinators having to pay out of pocket to run large events.
Financial Accountability: Ensure all revenue streams account for applicable fees, taxes, and compliance requirements, working closely with finance teams to maintain accuracy and transparency.
Revenue Strategy: Help us figure out how we can keep the lights on given our yearly expenses and worldwide programs
Cross-Functional Collaboration: Partner with marketing, operations, and finance teams to ensure what we put out lands
Budget Management: Oversee budgets related to merchandise, eCommerce, and ticket sales, ensuring we can help and not go broke
Crew Training: Conduct training sessions for coordinators related to your field of expertise.
Crew Recruitment: Be a part of the hiring process for positions under your purview.